Course Aim:
To enable candidates to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.
Certification:
The attendee will receive a City & Guilds Profile of Achievement Award & National Training Services Instructor Certification valid for 3 years. After which a 1 day Refresher Course is recommended.
Location:
Our open courses are held at our training centre Unit 1, Adams House, Northampton Science Park, Kings Park Road, Moulton Park Industrial Estate, Northampton, NN3 6LG.
We can also bring our training to you for groups, Nationwide. Contact us for a free of charge quotation.
Course materials received after attending:
You will receive everything you need to the deliver training as soon as you leave the course including the PowerPoint presentation, step by step course delivery guide, handouts, trainers manual, practical and theory assessment guidance plus free post course support from us.
Suitable For:
Persons with the responsibility for training others. There are no prerequisites to attending this course and there is no need to worry if you have not trained before. We are here to support you no matter what level you are at as this course is designed to encompass all levels of trainer. ALL delegates must attend the full 2 days of the course.
Length Of Course:
Two days.
Areas Covered And Discussed:
The different aspects of conflict and the different methods for resolving conflicts.